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2. Understanding Your Customer

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by @dabgs
Course level: Intermediate
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Categories Business Knowledge Courses
Total Enrolled 8
Last Update March 2, 2021

Description

Customer understanding is all about learning everything you need to know about your customers

Topics for this course

12 Lessons

Introduction

Introduction3:35

Who Is A Customer?

Knowing Your Customer

Knowing Who Your Customer Is

A Customer Needs

Types Of Customer Needs

Empathy Map

Getting To know Your Customer

Wrapping It Up

About the instructor

@dabgs

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27 Courses

94 students